top of page
FREQUENTLY ASKED QUESTIONS
Our bridal dresses are sourced from around the globe, with a standard production of six months. If your wedding date is approaching, some of our designers will offer options for an additional fee.
At our salon, we understand that finding the perfect wedding dress is a journey. Even if you purchased your dress elsewhere, our alterations experts are here to help ensure it fits you flawlessly. Please give us acall to schedule your fitting appointment today!
Thank you for your interest in our bridal services! Please note that a 70% deposit is necessary for bridal purchases exceeding $1000.
We understand that wedding planning can be a financial challenge, and we are here to assist you. Our sales consultants are available to help with any special arrangements to ensure your experience is exceptional.
Looking to purchase your bridal party dresses online? We’re here to help you determine the sizes you'll need! Our team can guide you through the sizing process to ensure everyone looks stunning on your special day. Let’s make your bridal party shopping experience a breeze! We will charge a $30.00 fee for this service.
At our store, we believe in offering prices that reflect our designers' guidelines. If you come across the same dress, make, and model at alower price elsewhere, we're happy to match it with the designer's approv. Your satisfaction is our priority, and we want to ensure you get the best value for your purchase!
Shopping online can be both a blessing and a curse—you might uncover a treasure or end up with a dud., legitimate bridal designers typically don’t sell online, and if the price seems too good to be true, it’s likely a replica with disappointing construction. Don’t gamble with your wedding dress! If you’re a frugal bride, don’t worry—we’ve got you covered at our fabulous Outlet Luxe, where you can find designer dresses at a fraction of the cost.
I'm trying to lose weight for my daughter's wedding in 4 months and don't want to shop too early.
Mother of the bride dresses take around 4 months to arrive from when the order is placed. Some designers will offer a rush order for a fee, however, most do not. We suggest shopping early and ordering based on your current measurements. If you lose weight by the time of your fitting, the seamstresses will adjust for you.
I want to make an appointment but I don't like to shop when it is too busy
It is overwhelming if you are visiting a salon during our busiest days, or time of the year. We highly recommend shopping during the middle of the week for a more quite and relaxing time.
I just got engaged and can not wait to start trying on dresses,can i pop in to look?
You can always stop by to take a look at our current dress selection, however, if you do require assistance we ask that you schedule an appointment. If you are coming in on a weekend we always recommend making an appointment so that you receive the full attention appointments require.
I want to come in to try on bridal gowns, along with, mother of the bride, bridesmaids dresses, and flower girls dresses,at the same time.How much time should we allow?
We discourage you from trying to squeeze all these appointments into one, due to the fact it will make you feel very overwhelmed. We suggest making an appointment for your bridal gown first. Once you have selected for yourself, you will be able to make clear choices for the rest of the party.
I have lost a lot of weight, am now a size 18, and plan on losing a lot more. By the wedding I will be a size 8, what size should I order?
Choosing a size is entirely up to you. You have followed a daily diet regimen, you are monitoring your weight loss. We can not predict what size you will be in the coming months, we can only measure you and recommend the size you are today. If you would like to choose a different size you are more than welcome to do so, please make sure your sales consultant is aware.
I ordered a size 4 bridal gown, and just found out I'm pregnant.
We can monitor your growth and schedule a formal fitting closer to the wedding, the tailoring experts will show you options at that time. We will work with you in every way possible to make sure you are comfortable for your big day!
I purchased my gown from you three months ago, but I changed my mind. Can I re-select?
Once the order for your wedding dress has been processed with the designer we will not be able to stop production. We can however find out if there are any other brides interested in the same gown, color, and size, and will contact you as soon as that option becomes available.
bottom of page