top of page
Hello how long does it take to order my dress?
FREQUENTLY ASKED QUESTIONS
Our bridal dresses are sourced from the USA but also from around the globe, with a standard production of six months. If your wedding date is approaching, some of our designers will offer rush options for an additional fee.
Hello, do you offer alterations services? Can you help me with my dress I purchased elsewhere?
At our salon, we understand that finding the perfect wedding dress is a journey. Even if you purchased your dress elsewhere, our alterations experts are here to help ensure it fits you flawlessly. Please give us acall to schedule your fitting appointment today!
Do I need to pay at time of purchase? Or when the dress arrives? Can I make a deposit? Do you accept credit cards?
Thank you for your interest in our bridal services! Please note that a 70% deposit is necessary for bridal purchases exceeding $1000.
We understand that wedding planning can be a financial challenge, and we are here to assist you. Our sales consultants are available to help with any special arrangements to ensure your experience is exceptional.
I am a bridesmaid in my friends wedding, she has selected an online vendor, I need to be measured can you help?
Looking to purchase your bridal party dresses online? We’re here to help you determine the sizes you'll need! Our team can guide you through the sizing process to ensure everyone looks stunning on your special day. Let’s make your bridal party shopping experience a breeze! We will charge a $30.00 fee for this service.
At our store, we believe in offering prices that reflect our designers' guidelines. If you come across the same dress, make, and model at alower price elsewhere, we're happy to match it with the designer's approv. Your satisfaction is our priority, and we want to ensure you get the best value for your purchase!
Shopping online can be both a blessing and a curse—you might uncover a treasure or end up with a dud., legitimate bridal designers typically don’t sell online, and if the price seems too good to be true, it’s likely a replica with disappointing construction. Don’t gamble with your wedding dress! If you’re a frugal bride, don’t worry—we’ve got you covered at our fabulous Outlet Luxe, where you can find designer dresses at a fraction of the cost.
I'm trying to lose weight for my daughter's wedding in 4 months and don't want to shop too early.
Mother of the bride dresses take around 4 months to arrive from when the order is placed. Some designers will offer a rush order for a fee, however, most do not. We suggest shopping early and ordering based on your current measurements. If you lose weight by the time of your fitting, the seamstresses will adjust for you.
I want to make an appointment but I don't like to shop when it is too busy
It is overwhelming if you are visiting a salon during our busiest days, or time of the year. We highly recommend shopping during the middle of the week for a more quite and relaxing time.
I just got engaged and can not wait to start trying on dresses,canI pop in to look?
Welcome to our dress boutique! While you're always welcome to browse our current selection, we recommend scheduling an appointment to ensure you receive the dedicated attention you deserve. Our team is eager to pamper you and answer any questions you may have as you prepare for your magical day. We look forward to making your experience unforgettable!
Hello, I am planning to shop for my dream dress, while I am there my mom wants to shop too!
It sounds like you're planning a special bridal dress shopping experience! Join us for a memorable day of bridal gown shopping! Bring your moms, to find the dress that reflects your unique style. Together, you’ll create beautiful memories as you explore our exquisite collection of bridal and mothers dresses. Feel free to let us know if you need something specific!
Finding your dream bridal dress is the first in creating the perfect wedding look. We recommend focusing on your dress appointment first, as it will set the tone for bridesmaids' and mothers' outfits. By narrowing your focus, you'll feel less overwhelmed and more confident in your choices. Enjoy the process and let your unique style shine!
We are here to assist you with measurements and sizing, but the final decision is yours. If you anticipate any weight fluctuations in the next six months, please keep that in mind during the ordering process. Our team is dedicated to guiding you throughout the entire journey, from the initial fitting to the moment you pick up your dress.
I ordered a size 4 bridal gown, and just found out I'm pregnant.
During our fitting sessions, we will closely monitor your growth and schedule a formal fitting as your wedding day approaches. Our tailoring experts will present you with various options at that time, ensuring you have the perfect fit. We are dedicated to working with you every step of the way to guarantee your comfort and confidence on your special day.
I purchased my gown from you three months ago, but I changed my mind. Can I re-select?
Once your wedding dress order has been processed by the designer, we cannot halt production. However, we can inquire if other are interested in the same gown, color, and size. If this option becomes available, we will reach out to you right away. In the meantime, please keep in mind that you are committed to the dress you ordered, and any remaining balances must be settled, as outlined in the contract provided the time of purchase.
bottom of page